“BUILT ON IT” means Built On IT Pty Ltd (ABN: 34 145 131 657) regards customer privacy as an important part of our relationship with our merchants and partners. BUILT ON IT is bound by the Privacy Act 1988 (as amended) and the Australian Privacy Principles (collectively, Privacy Law). The following privacy policy applies to all BUILT ON IT users, and sets out the way in which BUILT ON IT collects and uses personal and corporate information, and other requirements as set out in the Privacy Law.
Our global privacy policy is to respect all laws that apply to our business and this includes the General Data Protection Regulation (GDPR). We also appreciate our partners have requirements under GDPR that are directly impacted by the use of Built On IT products and services. We are committed to helping our customers stay in compliance with GDPR and their local requirements.
Last Updated: 12 September 2023.
1. Introduction
BUILT ON IT is committed to protecting the privacy and confidentiality of individuals' personal information. This Privacy Policy outlines how BUILT ON IT collects, uses, stores, and discloses personal information in accordance with the privacy laws and standards currently in Australia.
2. Information Collection
2.1 Types of Information Collected: BUILT ON IT collects personal information such as names, addresses, email addresses, phone numbers, and other relevant contact details from individuals.
2.2 Collection Methods: BUILT ON IT collects personal information through its website, email communications, phone interactions, and other interactions with individuals.
2.3 Purpose of Collection: BUILT ON IT collects personal and corporate information for the purpose of providing you with BUILT ON IT requested products and services.
2.4 The security of your personal information is important to us. When you enter sensitive information (such as Names, Addresses, phone numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). This information is not stored on Built On IT servers, however it is transmitted via a secure transmission with our 3rd party providers.We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, you can email us at [email protected]
Any communication with us (regardless of mode) is recorded and stored in order to provide service references, ensure compliance with our service standards and to assist in our staff training and development initiatives.
3. Use of Information
3.1 Use of Personal Information: BUILT ON IT may use the personal information collected for the purposes stated at the time of collection or for other related purposes. These purposes may include your personal or corporate information to:
Orders - If you purchase a product or service from us, we request certain personal information from you on our order form. You must provide contact information such as name, Email, and postal address.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
3.2 Cookies: A cookie is a small text file stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit on our site.
We use only session ID cookies and not persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your Internet browser’s “help” file.
We use cookies in the following ways:
When you register for any of BUILT ON IT's services, we use cookies to make navigating through and completing the registration form easier.
When you login to BUILT ON IT, we use cookies to authorise your credentials as you navigate our secure pages easily.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as our administration area, may be limited.
Some of our business partners (e.g. advertisers) use cookies on our site. We have no access to, or control over these cookies.
This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any third party, whether or not affiliated with RM Cloud.
3.3 Direct Marketing: BUILT ON IT may use personal information to send marketing materials or newsletters, but always provide an opt-out option.
4. Disclosure of Information
4.1 Third-Party Disclosure: BUILT ON IT may disclose personal information to third parties in certain circumstances, such as:
These third parties are prohibited from using your personally identifiable information for any other purpose.
RM Cloud does not share any information with third parties for any unknown or unrelated uses.
5. Data Security
5.1 Security Measures: BUILT ON IT implements reasonable security measures to protect personal information from unauthorised access, use, or disclosure.
5.2 Data Retention: BUILT ON IT retains personal information for as long as necessary for the purposes stated in this Privacy Policy or as required by law.
6. Cookies and Tracking Technologies
6.1 As mentioned in section 3.2 RE: Use of Cookies: BUILT ON IT may use cookies and other tracking technologies to enhance the user's browsing experience and collect information about their preferences. Please refer to our separate section (3.2 above) for more details.
7. Access and Correction
7.1 Access: Individuals have the right to access their personal information held by BUILT ON IT and request corrections or updates by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.
7.2 Complaints and Inquiries: If individuals have any queries, complaints, or requests regarding their personal information, they can contact BUILT ON IT Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.
8. Clear Gifs
8.1 Web Beacons/Web Bugs: Our third-party advertising partner, Google Adwords, and tracking utility partner, Direct News, employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personally identifiable information.To learn more about our advertising company’s use of clear gifs, please go to https://adwords.google.com
9. Changes to Privacy Policy
9.1 Policy Updates: BUILT ON IT may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised version on its website.
Built On IT Pty Ltd
21 Gladstone St, Moonee Ponds
3039 VICTORIA AUSTRALIA
Email: [email protected]
Phone: +61 3 9484 3100
Anti-spam policy
BUILT ON IT believes that the privacy of its users is of the utmost importance, and all efforts are made to ensure that any communications from Built On IT are carried out to benefit our valued partners.
BUILT ON IT uses third-party tools for all mass email campaigns, allowing users to unsubscribe should they wish to no longer receive emails from us. These tools allow us to manage our email lists and ensure that once a user has unsubscribed they can no longer be contacted. A user however cannot unsubscribe from transactional emails such as notifications about account, payment (including failed payments), invoice transmission or account updates.
These tools abide by anti-spam laws and make all efforts to ensure that any email communication is carried out to benefit recipients.
BUILT ON IT adheres to the Australian Spam Act 2003 and regularly updates this policy in response to changes set by ACMA (Australian Communications and Media Authority)
Should you receive any communications from BUILT ON IT and no longer wish to do so, please unsubscribe by sending an email to [email protected].
Our global privacy policy is to respect all laws that apply to our business and this includes the General Data Protection Regulation (GDPR). We also appreciate our partners have requirements under GDPR that are directly impacted by the use of Built On IT products and services. We are committed to helping our customers stay in compliance with GDPR and their local requirements.
Last Updated: 12 September 2023.
1. Introduction
BUILT ON IT is committed to protecting the privacy and confidentiality of individuals' personal information. This Privacy Policy outlines how BUILT ON IT collects, uses, stores, and discloses personal information in accordance with the privacy laws and standards currently in Australia.
2. Information Collection
2.1 Types of Information Collected: BUILT ON IT collects personal information such as names, addresses, email addresses, phone numbers, and other relevant contact details from individuals.
2.2 Collection Methods: BUILT ON IT collects personal information through its website, email communications, phone interactions, and other interactions with individuals.
2.3 Purpose of Collection: BUILT ON IT collects personal and corporate information for the purpose of providing you with BUILT ON IT requested products and services.
2.4 The security of your personal information is important to us. When you enter sensitive information (such as Names, Addresses, phone numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). This information is not stored on Built On IT servers, however it is transmitted via a secure transmission with our 3rd party providers.We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, you can email us at [email protected]
Any communication with us (regardless of mode) is recorded and stored in order to provide service references, ensure compliance with our service standards and to assist in our staff training and development initiatives.
3. Use of Information
3.1 Use of Personal Information: BUILT ON IT may use the personal information collected for the purposes stated at the time of collection or for other related purposes. These purposes may include your personal or corporate information to:
- Establish a BUILT ON IT customer account; and
- Engage in direct marketing to you (in any medium); and
- Testimonials and client/ partner listings on our website and within marketing materials; and
- Inform third parties other than financial institutions who provide us services – We do not however provide personal information to such third parties, without your prior consent.
Orders - If you purchase a product or service from us, we request certain personal information from you on our order form. You must provide contact information such as name, Email, and postal address.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
3.2 Cookies: A cookie is a small text file stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit on our site.
We use only session ID cookies and not persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your Internet browser’s “help” file.
We use cookies in the following ways:
When you register for any of BUILT ON IT's services, we use cookies to make navigating through and completing the registration form easier.
When you login to BUILT ON IT, we use cookies to authorise your credentials as you navigate our secure pages easily.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as our administration area, may be limited.
Some of our business partners (e.g. advertisers) use cookies on our site. We have no access to, or control over these cookies.
This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any third party, whether or not affiliated with RM Cloud.
3.3 Direct Marketing: BUILT ON IT may use personal information to send marketing materials or newsletters, but always provide an opt-out option.
4. Disclosure of Information
4.1 Third-Party Disclosure: BUILT ON IT may disclose personal information to third parties in certain circumstances, such as:
- Service providers that assist BUILT ON IT in carrying out its business activities
- Legal or regulatory authorities when required by law
- Other individuals or entities with consent of the individual
These third parties are prohibited from using your personally identifiable information for any other purpose.
RM Cloud does not share any information with third parties for any unknown or unrelated uses.
5. Data Security
5.1 Security Measures: BUILT ON IT implements reasonable security measures to protect personal information from unauthorised access, use, or disclosure.
5.2 Data Retention: BUILT ON IT retains personal information for as long as necessary for the purposes stated in this Privacy Policy or as required by law.
6. Cookies and Tracking Technologies
6.1 As mentioned in section 3.2 RE: Use of Cookies: BUILT ON IT may use cookies and other tracking technologies to enhance the user's browsing experience and collect information about their preferences. Please refer to our separate section (3.2 above) for more details.
7. Access and Correction
7.1 Access: Individuals have the right to access their personal information held by BUILT ON IT and request corrections or updates by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.
7.2 Complaints and Inquiries: If individuals have any queries, complaints, or requests regarding their personal information, they can contact BUILT ON IT Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.
8. Clear Gifs
8.1 Web Beacons/Web Bugs: Our third-party advertising partner, Google Adwords, and tracking utility partner, Direct News, employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personally identifiable information.To learn more about our advertising company’s use of clear gifs, please go to https://adwords.google.com
9. Changes to Privacy Policy
9.1 Policy Updates: BUILT ON IT may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised version on its website.
Built On IT Pty Ltd
21 Gladstone St, Moonee Ponds
3039 VICTORIA AUSTRALIA
Email: [email protected]
Phone: +61 3 9484 3100
Anti-spam policy
BUILT ON IT believes that the privacy of its users is of the utmost importance, and all efforts are made to ensure that any communications from Built On IT are carried out to benefit our valued partners.
BUILT ON IT uses third-party tools for all mass email campaigns, allowing users to unsubscribe should they wish to no longer receive emails from us. These tools allow us to manage our email lists and ensure that once a user has unsubscribed they can no longer be contacted. A user however cannot unsubscribe from transactional emails such as notifications about account, payment (including failed payments), invoice transmission or account updates.
These tools abide by anti-spam laws and make all efforts to ensure that any email communication is carried out to benefit recipients.
BUILT ON IT adheres to the Australian Spam Act 2003 and regularly updates this policy in response to changes set by ACMA (Australian Communications and Media Authority)
Should you receive any communications from BUILT ON IT and no longer wish to do so, please unsubscribe by sending an email to [email protected].
